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Privacy Policy

Last updated on: 13.03.2025

We place great importance on transparency when it comes to handling personal data. This privacy policy explains which personal data we collect, for what purpose, and to whom we may disclose it. To ensure high transparency, this privacy policy is regularly reviewed and updated.

 

1. Services we use

 

  • Google Analytics
  • Google My Business
  • Google Maps
  • YouTube
  • Neos CMS
  • Neos Flow

 

2. Contact Information

 

If you have any questions or concerns about the protection of your data, you can reach us at any time by email at info@hoffmanncoaching.ch. Responsible for data processing through this website is:

 

Hoffmann Coaching

Meientalstrasse 63

8048 Zürich

Switzerland

 

Data protection officer:

Joachim Hoffmann

info@hoffmanncoaching.ch

0443646331

 

3. General Principles

 

3.1 What data do we collect from you, and where do we receive it?

Primarily, we process personal data that you provide to us or that we collect during the operation of our website. In some cases, we may receive personal data about you from third parties. This may include the following categories:

 

  • Personal identification data (name, address, date of birth, etc.);
  • Contact details (mobile number, email address, etc.);
  • Financial data (e.g., account details);
  • Online identifiers (e.g., cookie identifiers, IP addresses);
  • Location and traffic data;
  • Audio and video recordings;
  • Sensitive data (e.g., biometric data or information about your health).

3.2 Under what conditions do we process your data?

We handle your data confidentially and in accordance with the purposes specified in this privacy policy. We ensure a transparent and proportional processing approach.

 

In exceptional cases, where we are unable to follow these principles, data processing may still be lawful if there is a justification. Valid justifications may include:

 

Your consent;

The performance of a contract or pre-contractual measures;

Our legitimate interests, provided that your interests do not override them.

3.3 How can you withdraw your consent?

If you have given us consent to process your personal data for specific purposes, we will process your data within the scope of this consent, unless we have another legal basis for processing.

 

You can withdraw your consent at any time by sending an email to the address provided in the imprint. Data processing that occurred prior to the withdrawal is not affected.

 

3.4 In which cases can we share your data with third parties?

 

a. Principle

We may need to rely on third-party services or affiliated companies to process your data (so-called processors). Categories of recipients include:

 

Accounting, auditing, and trustee companies;

Consulting firms (legal, tax advice, etc.);

IT service providers (web hosting, support, cloud services, website design, etc.);

Payment service providers;

Providers of tracking, conversion, and advertising services.

We ensure that these third parties and our affiliates comply with data protection requirements and treat your personal data confidentially.

 

In some cases, we may also be obligated to disclose your personal data to authorities.

 

b. Visiting our Social Media Channels

We may have embedded links to our social media channels on our website. This is typically visible through corresponding icons. By clicking on these icons, you will be redirected to our social media channels.

 

The social media providers will be notified that you have accessed their platform from our website. They may use this data for their own purposes. We would like to point out that we do not have access to the content of the data transmitted or its use by the platform operators.

 

c. Disclosure Abroad

In some cases, during the processing of your data, your personal data may be transferred to companies abroad. These companies are required to adhere to the same data protection standards as we are. The transfer can take place globally.

 

If the level of data protection in a foreign country does not match that of Switzerland, we will conduct a risk assessment and ensure through contractual measures (e.g., the EU Commission's new standard contractual clauses or other legally required measures) that the same protection is guaranteed as in Switzerland. Should our risk assessment be negative, we will take additional technical measures to protect your data. You can access the EU Commission's standard contractual clauses here.

 

3.5 How long do we retain your data?

We only store personal data as long as it is necessary to fulfill the purposes for which it was collected.

 

Data collected during your visit to our website will be stored for twelve months. An exception applies to analysis and tracking data, which may be stored for a longer period.

 

Contractual data will be stored longer as required by legal regulations. We are particularly obligated to retain business communication, concluded contracts, and booking receipts for up to 10 years. If we no longer need this data for service provision, it will be blocked and used only for accounting and tax purposes.

 

3.6 How do we protect your data?

We will securely store your data and take all reasonable measures to protect it from loss, access, misuse, or alterations.

 

Our partners and employees who have access to your data are required to comply with data protection regulations. In some cases, it may be necessary to forward your inquiries to affiliated companies. Even in these cases, your data will be treated confidentially.

 

On our website, we use SSL (Secure Socket Layer) in combination with the highest encryption level supported by your browser.

 

3.7 What rights do you have?

 

a. Right to Information

You can request information about the personal data we hold about you at any time. We ask that you send your request along with proof of identity to info@hoffmanncoaching.ch.

 

You also have the right to receive your data in a commonly used format if we process your data automatically and if:

 

You have given us consent for the processing of that data; or

You have provided the data in connection with the conclusion or execution of a contract. We may restrict or deny access to your data if it conflicts with our legal obligations, legitimate interests, or the interests of third parties.

The processing of your request is subject to a legal processing period of 30 days. This period may be extended due to high request volumes, legal or technical reasons, or if we need further information from you. You will be informed about the extension in writing.

 

b. Deletion and Correction

You can request the deletion or correction of your data at any time. We may refuse the request if legal regulations require longer storage or if a legitimate reason opposes your request.

 

Please note that exercising your rights may conflict with contractual agreements, which could affect the performance of the contract (e.g., early termination or cost consequences).

 

c. Legal Recourse

If you are affected by the processing of personal data, you have the right to enforce your rights through legal means or to submit a report to the relevant supervisory authority. The relevant supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch.

 

3.8 Changes to the Privacy Policy

We may change this privacy policy at any time. Changes will be published on www.hoffmanncoaching.ch, and you will not be separately notified about them.

 

4. Individual Data Processing Activities

 

4.1 Provision of the Website and Log File Creation

What information do we collect and how do we use it?

When you visit www.hoffmanncoaching.ch, certain data is automatically stored on our servers or servers of third-party services and products we use for system administration, statistical, backup, or tracking purposes. This includes:

 

  • The name of your Internet service provider;
  • Your IP address (if applicable);
  • The version of your browser software;
  • The operating system of the device used to access the URL;
  • The date and time of access;
  • The website from which you accessed the URL;
  • The search terms you used to find the URL.

Why do we process this data?

This data cannot be linked to specific individuals, and it is not combined with other data sources. Log file storage is necessary to ensure the functionality of the website and to maintain the security of our information systems. This is our legitimate interest.

 

How can you prevent data collection?

The data is stored only as long as necessary for the purpose of collection. As a result, data will be deleted after each session. The storage of log files is essential for the operation of the website, and therefore, you cannot object to it.

 

4.2 Google Analytics

We use Google Analytics, a web analytics service from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Google Analytics uses "cookies" (text files stored on your computer) that allow us to analyze how you use the website.

 

The information generated by the cookie about your use of the website is generally transferred to a Google server in the USA and stored there. If IP anonymization is enabled on this website, your IP address will be shortened within EU member states or other parties to the EEA agreement. In exceptional cases, the full IP address may be transferred to a Google server in the USA and shortened there.

 

Google will use this information on behalf of the website operator to evaluate your website use, compile reports on website activity, and provide additional services related to website and internet use.

 

The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data.

 

You can prevent the storage of cookies by setting your browser accordingly; however, we want to inform you that in this case, you may not be able to fully use all features of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout.

 

4.3 Google My Business

We use Google My Business features, a service from Google LLC. By visiting our website or interacting with our Google My Business listing (e.g., leaving reviews or asking questions), data including your IP address and interaction content is transmitted to Google and stored on its servers.

 

4.4 Google Maps

We use Google Maps to embed interactive maps into our website. Google collects data, including your IP address, and stores it on its servers, which may be located in the USA or other countries.

 

4.5 YouTube

We have embedded YouTube videos on our website. When viewing or clicking play, data, including your IP address and browser information, is transmitted to Google servers.

 

4.6 Neos CMS

We use Neos CMS for content management on our website. Neos CMS may use cookies to improve the user experience.

 

4.7 Neos Flow

Neos Flow is a PHP application framework used for developing web applications and services on our site. It helps manage data processing and user interactions.

 

BrainBox Generators

BrainBox Generators is a service provided by BrainBox Solutions GmbH that detects privacy-related services on a website and assists in the creation of the privacy policy. No personal data is collected or processed during this process.